Privacy Policy

Tango17 operates this store and this website, including all data, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Tango17 relies on Shopify technology, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

We invite you to read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal data is collected, used, and disclosed in accordance with it.

Personal Data We Collect or Process

When we use the term “personal data,” we refer to any information that identifies you or that can reasonably be associated with you or another person. Personal data does not include anonymized or irreversibly de-identified information. Depending on your interaction with the Services, your place of residence, and applicable legislation, we may collect or process the following categories of personal data, including inferences derived from them.

Contact data, including your name, postal address, billing address, shipping address, phone number, and email address. Financial data, including payment card information, financial account information, payment methods, payment confirmations, transaction details, and other payment-related information. Account information, such as your username, password, preferences, and settings. Transaction information, including products viewed, added to the cart, saved in a wishlist, purchased, returned, exchanged, or canceled, as well as your order history. Communications with us, including the information you provide when contacting our customer service or submitting a request. Device information, such as data relating to your device, browser, network connection, IP address, and other unique identifiers. Information relating to the use of the Services, including how and when you interact with our site.

Sources of Personal Data

We may collect personal data directly from you when you create an account, use the Services, make a purchase, or communicate with us. We may also collect certain information automatically through the Services, including through cookies and similar technologies. Some data may be provided by our service providers when they process information on our behalf, or by business partners and other third parties.

Use of Your Personal Data

Depending on your interaction with the Services, we use your personal data to provide, personalize, and improve the Services, including to perform the contract concluded with you, process your payments, manage your orders, organize delivery, facilitate returns and refunds, manage your customer account, and provide you with a personalized shopping experience.

We may also use your data for marketing and commercial communications, including sending promotional emails or displaying targeted advertisements, subject to your consent where required by law.

Your data may also be used to ensure security, prevent fraud, protect our Services, and comply with our legal and regulatory obligations. We also use your information to communicate with you, respond to your requests, and provide customer support.

Sharing Personal Data

We may share your personal data with Shopify, our service providers, and other third-party partners when necessary to provide the Services, process payments, manage orders, provide hosting, analyze data, or offer customer support. We may also share certain information with marketing partners in accordance with their own privacy policies and applicable laws. Your data may also be disclosed if you consent, if required by law, or as part of a business transaction such as a merger or restructuring.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes certain personal data in order to provide and improve its services. The information you submit through our store may be shared with Shopify and with third parties located in other countries. Shopify may use certain data derived from your interactions with our store and with the Shopify platform in order to offer advanced functionality. In this context, Shopify acts as a data controller for certain processing operations. For more information about how Shopify processes your personal data and about your rights, you may consult Shopify’s privacy policy and privacy portal.

Third-Party Sites and External Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices or the content of these sites. We recommend that you review their privacy policies before providing them with personal information. Information shared publicly or on third-party platforms may be visible to other users.

Data of Minors

The Services are not intended for minors, and we do not knowingly collect personal data from minors in accordance with applicable legislation. If you are a parent or legal guardian and believe that a minor has provided us with personal data, you may contact us in order to request its deletion.

Security and Data Retention

We implement reasonable security measures to protect your personal data, although we cannot guarantee absolute security. The retention period of your data depends on the purpose of the processing, applicable legal obligations, and the need to retain certain information for managing our business relationship.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have rights regarding your personal data, including the right of access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw your consent at any time when processing is based on consent. You may also manage your marketing communication preferences through the unsubscribe links included in our emails.

You may exercise your rights by contacting us using the contact details provided below. We may need to verify your identity before responding to your request, in accordance with applicable legislation.

Complaints

If you believe that your rights have not been respected, you may contact us so that we can address your request. You also have the right to lodge a complaint with the competent data protection authority, such as the CNIL in France.

International Transfers

Your personal data may be transferred, stored, and processed outside your country of residence. When such transfers take place outside the European Union or the United Kingdom, we implement appropriate safeguards, such as the standard contractual clauses approved by the European Commission.

Changes to the Privacy Policy

We may modify this Privacy Policy in order to reflect legal, technical, or operational developments. Any updates will be published on this page with a date indicating the latest update.

Contact

For any questions regarding this Privacy Policy or to exercise your rights, you may contact us by email at contact@tango17.com or by mail at the following address:

Denise Vergniaud
Carrer de les Medes 4
La Creu
Barcelona, 08023
Spain

Tango17 acts as the data controller of personal data within the meaning of the applicable regulations.